Delivery

Standard Delivery - Items Shipped directly from Factory. Estimated to arrive within 1 week to 10 working days from date of sale.

Orders are processed Monday to Saturday

Standard and Express Delivery on orders over £100 are FREE

If you require your order super quick, contact us before you place an order to check we have enough stock and can meet your time scale. We’ll give you a delivery quote based on the service you require and your location. Contact us via the contact form.

 

Returns

Who pays for returns?

Postage for returns are sent at your own expense, unless the return is a result of our error or a defective item. Return costs in this case will be covered by us and if required, replacement products sent to you free of charge.

How long will it take to receive my money back?

All refunds will be issued to the same payment method as the original order and will be processed within a maximum of 7 days once we have received and processed the returned item(s). In most cases this will happen much sooner and we will email/text you on the day the refund is processed as long as we have your contact details.

Returns Period

If for whatever reason you wish to return your goods, you can return them up to 14 days after receipt to qualify for a full refund, providing the goods are returned in perfect unused condition* and where possible unopened and/or in their original packaging with any labels attached. If goods are returned after 14 days, 

*We reserve the right to refuse a full refund, if the goods are returned in a non-resaleable condition except where you have informed us of the damage.

To return the item simply send the item via whichever trackable delivery service you choose. Once sent please then send the tracking details to us via the contact form.